You can add unlimited number of attachments with each KB post. You can also sort attachments using drag and drop feature.

Step 01: Go to any knowledge base post Add/Edit mode and bottom of the page you’ll find “KB File Attachment Settings” meta box. Click ‘Add New File’ button and a new row will appear (Check step 02).

 

Step 02: Click ‘Upload Button’ to upload new file.

 

Step 03: Click ‘Upload Files’ Tab. Then click ‘Select Files’ button to upload new files.

 

Step 04: Select newly uploaded file. Finally, click select button to include attachment.

 

Step 05: New file has been included successfully. Now save/update KB post.

 

Step 06: Click ‘Delete’ button to remove attachment. Now save/update KB post.

 

Step 07: You can also drag and drop File rows to sort attachment files.  Click ‘Update/Save’ button to re-allocate attachment files.

 


You can also check following video tutorial to learn more about knowledge base post file attachment.

Last Update: September 16, 2017  

September 16, 2017   184   Md Mahbub Alam Khan    How To, Knowledge Base Manager  
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